FAQs

FAQs

GOT QUESTIONS?
WE’VE GOT ANSWERS.

What time is check-in and check-out?

Check-in begins at 3 p.m. Check-out is by 11 a.m.

Do you offer valet parking?

Yes, we offer valet parking for $45 a day with unlimited in-and-out privileges.

How close are you to the heart of downtown Portland?

We are an easy 15-minute walk to the heart of Old Port. From our location in the West End, you can easily walk through the Arts District to the center of town—or you can take advantage of our complimentary bikes or luxury car service.

Can you help me make arrangements for touring and dining?

Of course. We have 24-hour concierge service and staff eager to help.

Is there a fitness center?

Yes, there is a fitness center on the second floor featuring:

  • 3 bikes (including one Technogym Skillbike that simulates a true cycling experience)
  • 2 treadmills
  • 1 rower
  • Barbell and rack kettlebells for core strength workouts
  • Yoga mats
  • Mobility tools

The fitness center is open from 6 a.m. to 9 p.m. daily.

Do you allow pets?

Of course! We have several rooms on the third floor that are dedicated pet-friendly rooms. A fee of $50 per night applies when bringing a dog.